I’m CJ, the driving force behind EngageAid, a brand dedicated to enhancing digital experiences through expert customer support, social media management, and web development. With a strong foundation in various fields, I bring a unique blend of skills to help businesses thrive in today’s fast-paced digital world.
My Journey
I graduated from De La Salle University – Dasmariñas with an Associate in Computer Science in 2018. My career path has been anything but linear, allowing me to gather a wealth of experience across different industries. This diverse background has not only sharpened my skills but also given me a holistic understanding of what it takes to succeed in the digital space.
What I Do
- Customer Support: With over six years of experience, I specialize in delivering top-notch customer service. My focus is on problem-solving, effective communication, and ensuring customer satisfaction.
- Video Editing: I create engaging video content that resonates with audiences. Using tools like DaVinci Resolve, I transform raw footage into compelling narratives.
- Social Media Management: I develop and execute social media strategies that boost online presence and engagement, helping brands connect with their target audiences.
- Sales & Customer Success: I implement effective sales strategies that drive revenue and ensure customer success through dedicated support and relationship building.
- Renewal Associate & Appointment Setting: I handle client renewals with care and precision, ensuring ongoing satisfaction, and streamline interactions through efficient appointment setting.
My Interests
Beyond work, I find joy in camping, where I can unwind and reconnect with nature. I’m also an avid gamer, always up for new challenges in virtual worlds. And, of course, I’m a coffee enthusiast who loves exploring different brews.